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April 29, 2026
Ep.
263
43:09
MIN
How Sephora built brands through creators, partnerships and loyalty - CMO Zena Arnold
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Zena Arnold, CMO of Sephora, joins us to break down how one of the world’s most influential beauty retailers continues to set the standard for brand, community, and culture.From standout branding to record-breaking product launches, Zena shares what’s behind Sephora’s success and how the business stays relentlessly close to its customers in a fast-moving category. We explore the rise of celebrity brands, the power of loyalty, and how Sephora works with creators through initiatives like the Sephora Squad.Thank you to our sponsor, System1: <a href="https://system1group.com/">https://system1group.com/
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