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March 30, 2025
Ep.
183
35:45
MIN

AI agents - personalisation, productivity & performance with Adobe, ServiceNow and IBM

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Live from Adobe Summit in Las Vegas, in this bonus triple header, Jon speaks with Colin Fleming (ServiceNow), Stacy Martinet (Adobe) and Billy Seabrook (IBM) about the hot topic in marketing today, AI, and what a new wave of agentic AI technology means for marketers.

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Jon Evans
Host

Jon Evans

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Timestamps

00:00

Intro

00:51

Part 1: Colin Fleming

01:51

The things people don’t understand about B2B marketing

03:32

How AI is having an impact on marketing

05:29

ServiceNow’s relationship with Adobe

06:21

Advice to marketers to stay on cutting edge of AI

08:47

Part 2: Billy Seabrook IBM

09:17

Where are we on this AI journey

11:31

Principles of an effective campaign using AI

13:02

How effective has AI been for IBM

18:16

What’s next when AI at scale becomes the norm?

21:08

AI: a threat or an opportunity?

22:06

Part 3: Stacy Martinet

22:33

Stacy’s role at Adobe

23:18

What makes great marketing for marketers?

24:12

Communicating all the changes in marketing (specifically with AI)

25:15

What is Agentic AI and what are it’s use cases?

28:27

How technology is used to enhance creativity

30:31

Tips on how to utilize agentic AI

31:43

How to future proof our marketing

32:48

What goes into creating an event like Adobe Summit

00:00

Intro

00:51

Part 1: Colin Fleming

01:51

The things people don’t understand about B2B marketing

03:32

How AI is having an impact on marketing

05:29

ServiceNow’s relationship with Adobe

06:21

Advice to marketers to stay on cutting edge of AI

08:47

Part 2: Billy Seabrook IBM

09:17

Where are we on this AI journey

11:31

Principles of an effective campaign using AI

13:02

How effective has AI been for IBM

18:16

What’s next when AI at scale becomes the norm?

21:08

AI: a threat or an opportunity?

22:06

Part 3: Stacy Martinet

22:33

Stacy’s role at Adobe

23:18

What makes great marketing for marketers?

24:12

Communicating all the changes in marketing (specifically with AI)

25:15

What is Agentic AI and what are it’s use cases?

28:27

How technology is used to enhance creativity

30:31

Tips on how to utilize agentic AI

31:43

How to future proof our marketing

32:48

What goes into creating an event like Adobe Summit