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August 8, 2023
Ep.
95
45:53
MIN

"Who Gives a Crap" on DTC vs retail, small budgets and their first TV campaign - Emily Kraftman, Managing Director UK

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Emily Kraftman is the Managing Director for UK & Europe for a brand who are disrupting a category no one else thought to, toilet paper. That brand is, of course, Who Gives A Crap. Their quirky nature, fun packaging and strong stance on sustainability are helping them make a dent in a big-brand dominated category. Emily has had quite the career, starting out working on Stella Artois, before leaving the corporate life to join a young Deliveroo to head up their "Rider Marketing" division. She's since made the switch from Marketing Director to Managing Director, learning to deal with all the challenges that come with the broader remit.

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Creators and guests

Jon Evans
Host

Jon Evans

Host of Uncensored CMO
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Timestamps

00:00

Intro

01:07

Dealing with the challenges of a unique brand name

03:26

How Emily got into marketing

05:27

Emily’s time working on Stella Artois

08:26

How successful was Stella Artois’ innovation in cider?

10:37

From corporate brand to joining Deliveroo

12:24

Not fitting in after a career switch

14:37

Challenges of going from a safe work environment to a crazy one

17:39

The challenges of such fast growth

19:40

Brand positioning in a fast growing market

21:35

From Deliveroo to Who Gives a Crap

24:13

Who Gives a Crap Backstory

27:17

Why go into the toilet paper market

30:24

Power of purpose in marketing

32:54

From DTC to retail

35:13

Growing with small budgets

37:20

Why B2B can help when you have small budgets

39:01

Launching their first TV campaign

42:22

Transitioning from Marketing Director to Managing Director